Need guaranteed, expedited, flat deck trailer perhaps or some other special service for your shipment? If the carrier solutions presented in the results do not meet your needs, then you can request your special service via the Special Request option located in the bottom left of the main shipment screen. The CSS Logistics Team will manually develop some solutions for you and will send you notifications to review them when then they’ve been solidified. Just open the record from your Saved Quotes tab and make a carrier selection like you would when completing a normal shipment, and the system will put into action your special requirement shipment.
Watch this video to see all the details on requesting special services in our CSS SMARTT Shipping Technology.
In the years since this video was created, we have made many updates to our CSS SMARTT Shipping platform and interface, but the foundation of the technology remains valuable. You may contact your account manager for assistance in this area.