ORDER FULFILLMENT & DISTRIBUTION

Strengthening and Streamlining Supply Chain Management Processes

As a 3PL logistics provider, we recognize the crucial role that the order fulfillment and distribution process plays in the success of any direct-to-consumer business. In today’s fast-paced and competitive market, timely and accurate order fulfillment services are key differentiators for companies striving to meet customer expectations. Efficient order distribution and fulfillment processes ensure that customer orders are processed, picked, packed and shipped in a seamless manner. This results in faster delivery times and increased customer satisfaction.

step 1

Submit Your Order

The first step in the process is receiving the order through our warehouse management system. We then review it for accuracy to ensure it aligns with the inventory that we have in our system.

step 2

Pick & Pack

After the order has been reviewed by our CSR’s, the next step is to pick and pack the items to prepare the shipment. This involves retrieving the correct items from their designated location, once again verifying for accuracy. We then properly package the shipment for the rigors of transport. This step may also include special handling instructions such as assembling kits.

step 3

Shipping

Once the items have been picked and packed, it is time for shipping. This involves logistics coordination using our SMARTT Shipping Technology and the creation of shipping labels. The goal is to get the packaged items to the customers desired destinations promptly and securely.

step 4

Track and Trace

The final step in the process is tracking and tracing the shipment, which ensures transparency and accountability throughout the delivery process. Once a shipment is dispatched, tracking information is provided. If there are any issues that arise along the way, then our customer care team can immediately be reached for assistance.

By completing the four steps of order fulfillment and distribution efficiently, our customers can ensure accurate and timely deliveries. In doing so, their customer satisfaction improves and their overall supply chain management strengthens.

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Our Commitment

Our top priority is ensuring a seamless experience for our valued customers. We understand the importance of timely order processing and delivery. Which is why we are committed to getting your orders out the door within 24-48 hours of you submitting them to the warehouse. We also recognize the need for flexibility in certain situations. As a nimble and efficient team, we are able to work with you to help you achieve your goals.