User’s Private Notes is a great way to save specific shipment/order information for later retrieval – can be used as a CYA strategy. These private notes do not print on any documents, are not sent to any party, are not viewable by anyone outside your company.
Watch this short video on using Private Notes in the CSS SMARTT Shipping Technology.
In the years since this video was created, we have made many updates to our CSS SMARTT Shipping platform and interface, but the foundation of the technology remains valuable. You may contact your account manager for assistance in this area.